Ridgid 18v battery with low battery symbol on it.

Ridgid Battery Not Charging (6 Easy Fixes!)

If you are having trouble with your Ridgid 18v battery not charging, don’t worry you’re not alone. 

As with all batteries, Ridgid batteries often go through issues that do not allow them to charge properly. Lucky for you, there are 6 simple things to try before you go out and get a new battery. 

Ridgid Battery Not Charging

If your Ridgid 18v battery isn’t charging, the easy fix is to ensure the charger’s plugged into a functioning outlet. Plug a different device into the outlet and make sure it’s working. If the outlet’s defective, try a different outlet and see if charger lights work when battery is plugged in. 

This sounds incredibly simple, but often times it can be the case. It could be that a fuse was blown or the outlet is damaged. Do not overlook this step, it can save some time and effort.

If the outlet is not working, it will not provide power to the charger, and therefore, the battery will be unable to charge. So check the outlet by plugging in another device such as a phone charger to ensure you are getting power.

So you determined the outlet you are using does in fact work, however, the battery is still not charging. Luckily, we have other ways to fix the problem: 

Make sure the charger is working: Try another battery

While the charger is plugged in, try a different Ridgid 18v battery. This will quickly determine if the problems with the particular battery or if the charger is not working. 

When you plug in a different battery, if the lights on the charger appear, this tells you that the charger is working. So now you know the issue is with the battery. 

Two Ridgid 18v batteries plugged in to charger.

If using a different battery and you still don’t get indicator lights on the charger, this means the charger is the issue. It is rare but you also could have two faulty batteries. 

If the issue is with the charger, I recommend you reach out to Ridgid as most chargers come with a 3 year limited warranty.

You determined that it is indeed an issue with the battery and not the charger, then continue on to the next fix. 

Press the buttons on the battery when plugging in

It is crucial that you press the ORANGE buttons on the battery, as it slides down the charger. This ensures there’s an appropriate connection between the battery and charger terminals. You will still get a solid green light on the charger if done incorrectly, however, the battery isn’t charging. 

Two orange buttons on side of battery to press when putting on and removing from charger

As seen in the picture, there are two orange buttons on the battery (color will vary depending on battery model). These are the same buttons you press to remove the battery from a tool. It is essential that you press these buttons when sliding the battery down the charger. If it is done right, you should hear an audible click, this will indicate that the battery is on properly. 

If this is not done properly, then the battery will just be resting on the charger. When this happens it will give the appearance that the battery is fully charged. There will be a solid green light showing on the charger (just as appears when it is indeed fully charged). 

What happens in this scenario is that you think the battery is fully charged, so you go and use it, but it only lasts a couple minutes. This is a quick indication that the battery has not been properly placed on the charger. 

Just a reminder, if the battery is not fully charged, you should see a blinking green light on the charger when the battery is plugged in. 

Below is a guide to the charging lights that you will see on a Ridgid charger: 

Description of the lights on Ridgid 18v charger and there meanings.

If you are getting an audible click when placing the battery on the charger, and you find the battery is still not charging, don’t panic. We have a few more fixes to try. 

Clean the terminals of dirt and debris

If there is dirt on the terminals of the battery and or charger, this will not allow for a good connection. This interruption in the connection will not allow the battery to charge. 

Charging terminals on Ridgid 18v battery
Battery terminals
Charging terminals on Ridgid charger
Charger terminals

The terminals seen above, on both the battery and charger must be clean and free of debris in order to maintain a solid connection. 

Often the debris will be visible (dust, corrosion, dirt, etc). However sometimes the terminals may appear clean but in fact there is enough “gunk” in there to disrupt the connection. 

It is important, if the terminals appear clean and nothing is standing out, “STILL DO NOT SKIP THIS STEP”. There is absolutely no harm in cleaning out the terminals and it may solve the issue. 

The terminals on the battery are larger, and in my experience much easier to clean. I use a Q-tip and some rubbing alcohol. You want to make sure you hit both sides of the terminal with the Q-tip.

Using Q-tip to clean terminals on Ridgid 18v battery.

The terminals on the charger are much smaller and harder to get into. For this I have found either an envelope or sand paper folded over does the trick. You want to use something that will be firm enough to not crinkle or loose its shape when you slide it in the slits. I have also found you can dip the sandpaper or envelope in rubbing alcohol to enhance the clean. 

Arrows pointing to terminals on Ridgid charger representing where to use envelope/sand paper to clean.

Often if using a white material you will actually see the black soot coming off as you stick it in the slits. 

Once you have cleaned all the terminals (on the charger and battery), try plugging the battery back in. You should see a blinking green light on the charger, if the battery is charging.

This is a quick and easy fix that is good to get in the habit of doing every couple of months. No matter where you store the battery/charger, debris will build up. It is important to keep the ports clean in order to maintain a quality connection. 

Slowly charge the battery for 2-3 minutes at a time

If a battery gets below a certain voltage, it can become flat. If that is the case, you can try charging the battery for 2-3 minutes at a time for a total of about 30 minutes. You can think of this as a way to jump start your battery. 

Graph showing how battery can enter sleep mode if used beyond a certain battery charge level.

Think of a flat battery as being fully dead. When this happens it cannot hold a charge so by putting it on the charger for shorter bursts will help kick start it back to life. Usually after about 30 minutes of these short bursts, the battery will have enough juice that it can now be fully charged. Again a blinking green light on the charger will indicate if this fixed the issue.

If these 5 fixes have not worked to get your Ridgid battery charging, there is one final thing you can try before contacting Ridgid. 

Use speaker wire to connect dead battery to a healthy battery

If you have tried all the other steps and the battery will still not charge. Then you can try and kick start the battery with some speaker wire. 

In older Ridgid 18v batteries (that do not have an indicator light) it can be difficult to determine if a battery is fully dead. The best indicator is if you put the battery on a tool and you get absolutely no power. With newer Ridgid batteries that have the indicator light on the front. You can determine a battery is dead if you press the indicator button and no lights come on. 

Ridgid 18v battery indicator button and lights.
Battery indicator light

In this case a couple things may have happened. As described above, the battery may have gone flat. Or the battery was so depleted that it went into sleep mode. If this happens, the battery will not even register when placed on the charger. So we need to give it a jump start, just like a dead car battery. 

In order to perform this technique, you need to have a fully functioning and charged Ridgid 18v battery. 

It is important to note, that on every Ridgid battery there is a positive side labeled “+”, and a negative side labeled “-“.

Ridgid 18v battery negative terminal (-) and positive terminal (+).

Place the two batteries next to each other. Take some speaker wire with the covering removed at the ends so the wire is exposed. Connect the “positive” terminal on the healthy battery to the “positive” terminal on the dead battery (+ terminal). Then take a another piece of wire and connect the “negative” terminal on the healthy battery to the “negative” terminal on the dead battery (- terminal). Make sure that you stick the exposed wire deep in the terminal so it maintains contact with the metal. 

Hold the wires in place for 5-10 seconds. That should provide enough “juice” from the healthy battery to jump start the dead battery. Then disconnect the wires. Now try placing the dead battery on the charger. It should indicate that a charge is in progress (flashing green light). 

Holding speaker wire in place to jump start dead Ridgid 18v battery with a full charged battery. Connect the positive to positive (+) and negative to negative (-).

Here is a video on how to use speaker wire to jump start a battery.

**The video above uses Milwaukee batteries but this process will be the same for Ridgid batteries.

Conclusion

There are a number of different reasons why your Ridgid battery may not be charging. Luckily, you can try these 6 proven fixes to get the battery charged again: 

  • Make sure outlet you are using is working
  • Make sure the charger is working
  • Ensure you are putting the battery on the charger properly
  • Clean the battery and charger terminals of dirt and debri
  • Slowly charge the battery for 2-3 minutes at a time
  • Jump start the dead battery using speaker wire and healthy battery

If you have tried all of these fixes and the battery is still not charging, you should go ahead and contact Ridgid at: 1-800-474-3443. 

It is also good to know, most Ridgid products come with a 3 year limited warranty. You can look up more info on Ridgids warranty policy for further information. 

Were you able to get your Ridgid battery charged again? If so, let me know in the comments section.

3 comments / Add your comment below

  1. I have tried all of the above. Nothing works. I did remove the cover from the battery. I found one of the cells is below par. Any suggestions?

    1. I have never had to remove the cover. Can you try and replace the cells? I would be careful though to not void the warranty if it is still active. I would probably contact Ridgid if it were me.

  2. The jump start worked perfectly, thanks! It seems like such a critical flaw that it doesn’t provide a trickle of power to run the initial diagnostics, rather than relying on a potentially dead battery.

Leave a Reply

Your email address will not be published.